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Category Archives: Communication

Making sense of it all

We’ve been arguing that perspective is a principle managerial task. Of course managers need to have perspective themselves – but the actual point here is that a major responsibility they shoulder as managers is to make sure that the organization as a whole has it as well. They do this in two broad ways, and […]

Haste makes waste

When managers have worked hard to develop complex plans, and then even harder to get them approved for execution, they sometimes become a little over-eager to cross the starting line. Impatience at the prospect of any further delay sets in. No need to brief-up the employees on this. The plan is management-stuff anyway – above […]

Book Review: Good Boss, Bad Boss

With his previous book, “The No Asshole Rule,” Stanford University Management Professor Bob Sutton struck a powerful chord, resonating strongly with many of us – most of us – struggling mightily to do good, decent work in organizations of all sorts all around the land. In this one, he has picked out an important theme to carry his message effectively and meaningfully forward. It is: bosses matter. Discussed in the same context of the previous book, “Good Boss, Bad Boss” establishes the case for why bosses are so vital to the establishment of a healthy, personally satisfying, organizationally productive workplace – and why those who are dismissive of this fact for that very reason so often wind up actually being so toxic. In a very strong stage-setting chapter Sutton makes it clear why bosses matter. Quoting a researcher, he points out that “people do not quit organizations, they quit bad bosses.”

Roundup: Lessons from every quarter

Advice for effective management has been showing up in some of the most unlikely places over the past several weeks, or in unexpected guises. Let’s take a look at some of these, leavened with some real advice from some of the best management trainers around. . .

Roundup: from decidedly dopy to dubiously decisive

Excellent stories have been stacking up, with no logical place or time to link to them. So, we’re going to do a roundup today as a venue for offering these truly worthwhile resources. . .